Shipping policy

Shipping Policy

Last updated: September 8, 2026

This Shipping Policy explains where Avelora Lane delivers, applicable shipping charges, order processing times, estimated delivery times, and other shipping conditions.

Shipping Area

Avelora Lane currently ships only to valid street addresses within the 48 contiguous United States.

We do not currently ship to:

Alaska;
Hawaii;
Puerto Rico;
Other U.S. territories;
P.O. boxes;
APO, FPO, or DPO addresses; or
International destinations.

Customers are responsible for providing a complete and accurate delivery address at checkout.

Shipping Cost

Avelora Lane provides free standard shipping on all eligible orders delivered within the 48 contiguous United States.

There is no minimum purchase requirement for free standard shipping.

We currently do not offer expedited shipping.

Order Processing Time

Orders normally require 1–3 business days to process before shipment.

Processing time includes order verification, payment authorization, product preparation, packaging, and transfer to the shipping carrier.

Business days are Monday through Friday and exclude Saturdays, Sundays, and public holidays.

Orders placed after normal business hours, on weekends, or on public holidays begin processing on the next business day.

Transit Time

After an order has shipped, standard transit normally requires an additional 3–5 business days.

Total Estimated Delivery Time

The total estimated delivery time is approximately 4–8 business days after the order is placed:

Processing time: 1–3 business days;
Transit time: 3–5 business days;
Total estimated delivery time: 4–8 business days.

Delivery dates are estimates and are not guaranteed. Weather, carrier delays, high order volume, address problems, public holidays, and other circumstances outside our reasonable control may affect delivery.

Shipping Carriers

Orders may be shipped using USPS, UPS, FedEx, or another suitable carrier.

The carrier used for an order may depend on the destination, package size, product availability, and operational requirements.

Order Tracking

When tracking information becomes available, it will be sent to the email address associated with the order.

Tracking information may take additional time to update after the carrier receives the package.

Address Changes

We cannot guarantee that an address can be changed after an order has entered fulfillment or shipped.

Customers are responsible for providing a complete and accurate address. If a package is returned or must be reshipped because of an incorrect, incomplete, or undeliverable customer-provided address, the customer may be responsible for reasonable reshipping costs.

Multiple Shipments

Items from the same order may occasionally be shipped separately.

If an order is divided into multiple shipments, you may receive more than one tracking number. There will be no additional standard shipping charge.

Delayed or Lost Packages

If tracking has not updated for an unusual period or a package appears to be lost, contact support@aveloralane.com.

We may ask you to confirm the delivery address and cooperate with a carrier investigation.

After verification, we may provide a replacement or refund, depending on the circumstances and product availability.

Damaged Packages

If an item arrives damaged, retain the product, packaging, and shipping label and contact us promptly.

Please include photographs of:

The delivered item;
The packaging;
The shipping label; and
The damaged area.

Verified damaged items will be handled under our Refund & Return Policy.

Contact Us

Email: support@aveloralane.com
Phone: +1 (810) 577-4334

Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Closed on weekends and public holidays.