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Terms of Sale

Last updated: September 8, 2026

These Terms of Sale apply to purchases made from Avelora Lane through aveloralane.com.

The seller is PINECART LLC, doing business as Avelora Lane.

Placing an Order

By submitting an order, you offer to purchase the selected products under these Terms of Sale.

An automated order confirmation means that we have received your order. A binding sale is formed when we accept the order by beginning fulfillment, shipping the product, or otherwise confirming acceptance.

Product Information

We make reasonable efforts to describe and photograph products accurately. However:

  • Colors may vary because of lighting, photography, and screen settings;

  • Dimensions may have minor measurement tolerances;

  • Hardware, texture, grain, stitching, and other details may have minor manufacturing variations; and

  • Packaging may change without materially affecting the product.

These reasonable variations are not necessarily product defects.

Prices and Taxes

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable sales tax is calculated and displayed at checkout based on the order and delivery information, as required by law.

We may change prices before accepting an order. Price changes do not affect orders that have already been accepted.

If an obvious pricing or listing error occurs, we may contact you for confirmation or cancel and refund the affected order.

Payment

Payment must be made using an available checkout method.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method;

  • The billing information is accurate; and

  • You authorize the applicable payment provider to charge the total amount shown at checkout.

Additional payment information is available in our Payment Policy.

Order Acceptance and Cancellation

We may reject or cancel an order because of:

  • Product unavailability;

  • Payment failure;

  • Suspected fraud or unauthorized activity;

  • Shipping restrictions;

  • Incorrect product or pricing information;

  • Abnormally large quantities or suspected resale activity; or

  • Legal or regulatory requirements.

If we cancel an order after collecting payment, we will issue the canceled amount to the original payment method.

Customers may request cancellation before an order has shipped. Once an order has entered fulfillment or shipped, cancellation may no longer be possible.

Out-of-Stock Products

If an item becomes unavailable after an order is placed, we may offer:

  • A full refund;

  • A suitable replacement, subject to the customer’s approval; or

  • The option to wait if additional inventory is expected.

We will not substitute a materially different product without the customer’s consent.

Shipping

We provide free standard shipping on eligible orders delivered to valid street addresses within the 48 contiguous United States.

Orders normally require:

  • 1–3 business days for processing;

  • 3–5 business days for transit; and

  • Approximately 4–8 business days in total.

Shipping destinations, address restrictions, carrier information, and delay procedures are explained in our Shipping Policy.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

Returns and Exchanges

Eligible items may be returned within 30 calendar days after delivery.

We accept returns of defective and non-defective products and accept exchanges for eligible items, subject to availability.

Approved standard mail returns are free, and there is no restocking fee.

Customers must obtain return authorization before mailing a return and must ship the authorized return within 14 calendar days after approval.

Additional requirements are explained in our Refund & Return Policy.

Refunds

Approved refunds are issued to the original payment method.

We normally initiate the refund within 3–5 calendar days after approval.

Customers will generally receive the refund within 10 calendar days after approval, although the exact posting time may depend on the customer’s bank or payment provider.

Promotions

Promotional offers may have separate eligibility requirements, exclusions, expiration dates, or quantity limits.

Unless expressly permitted, promotions and discount codes cannot be combined.

Resale

Products are offered primarily for personal use.

We may limit quantities or cancel orders that reasonably appear to involve unauthorized resale, fraud, or misuse of promotional offers.

Consumer Rights

Nothing in these Terms limits any warranty, remedy, or consumer right that cannot legally be limited or waived.

Governing Law

These Terms of Sale are governed by the laws of the Commonwealth of Kentucky and applicable federal law, without regard to conflict-of-law rules.

Contact Us

PINECART LLC
Doing business as Avelora Lane
301 Reno Ct
Lexington, KY 40509
United States

Email: support@aveloralane.com
Phone: +1 (810) 577-4334

Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Closed on weekends and public holidays.