Payment Policy

Last updated: September 8, 2026

This Payment Policy explains the currencies, payment methods, authorization procedures, taxes, security practices, and refund handling applicable to purchases from Avelora Lane.

Currency

Prices and transactions on Avelora Lane are displayed and processed in U.S. dollars (USD), unless a different currency is clearly displayed at checkout.

Accepted Payment Methods

Available payment methods are displayed at checkout and may include:

• Visa;

• Mastercard;

• American Express;

• Discover;

• Diners Club;

• Shop Pay;

• Apple Pay;

• Google Pay; and

• PayPal.

Payment-method availability may depend on the customer’s device, browser, location, and the payment services enabled at checkout.

We do not accept cash on delivery, personal checks, bank transfers, or payment by telephone.

Payment Authorization

By submitting an order, you authorize the applicable payment provider to charge the total amount displayed at checkout, including applicable taxes and any other clearly disclosed charges.

Payment is normally authorized or collected when the order is submitted.

Receiving an automated order confirmation does not guarantee acceptance of the order. An order is accepted when we begin fulfillment, ship the product, or otherwise confirm acceptance.

Taxes

Applicable sales tax is calculated and displayed at checkout based on the order information and delivery address, as required by law.

Payment Security

Payments are processed through Shopify and authorized payment providers.

Avelora Lane does not directly store complete payment-card numbers.

Customers are responsible for ensuring that their payment and billing information is accurate and that they are authorized to use the selected payment method.

Declined Payments

A payment may be declined because of:

• Incorrect billing information;

• Insufficient funds;

• Card or account restrictions;

• Suspected fraud;

• Payment-provider security controls; or

• A decision made by the customer’s bank or payment provider.

If a payment is declined, verify the billing information or contact the applicable bank or payment provider.

Fraud Prevention

We may review, delay, decline, or cancel an order when we reasonably suspect fraud, unauthorized activity, identity misuse, payment risk, or inconsistent order information.

We may request reasonable additional verification before accepting or fulfilling an order.

Discounts and Promotional Codes

Unless expressly stated otherwise, only one discount code may be applied to an order.

Discount codes:

• Must be used before their expiration date;

• Have no cash value;

• Cannot be applied retroactively;

• May be limited to eligible products, orders, or customers; and

• May not be combined unless expressly permitted.

Refunds

Approved refunds are issued to the original payment method in accordance with our Refund & Return Policy.

We normally initiate an approved refund within 3–5 calendar days after approval.

Customers will generally receive the refund within 10 calendar days after approval. The exact posting time may depend on the bank, card issuer, or payment provider.

We cannot send a card refund to a different card, bank account, or payment account.

If more than 10 calendar days have passed since refund approval and the funds have not appeared, contact us at support@aveloralane.com.

Contact Us

PINECART LLC, doing business as Avelora Lane
301 Reno Ct
Lexington, KY 40509
United States

Email: support@aveloralane.com
Phone: +1 (810) 577-4334

Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Closed on weekends and public holidays.